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01 Policies

Booking terms

The small print for appointments, kept genuinely small.

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Contents

Table of contents will be generated from this page's headings.

A question about these terms? Contact us.

01

Appointments

Your booking reserves dedicated time with us. Please arrive a few minutes early so we can start on time; arriving very late may mean we have to shorten or rebook your appointment.

02

Cancellations

Plans change, so we simply ask for 24 hours’ notice to cancel or move an appointment. Repeated no-shows may require a deposit for future bookings.

03

Pricing

Published prices are a starting guide. We will always confirm an exact price with you before starting any work, and there are no hidden extras.

04

Your belongings

Please keep valuables with you. While we take every care, we cannot accept responsibility for items left unattended.

05

Changes to these terms

We may update these terms from time to time; the current version always applies to new bookings. These terms are governed by the laws of England and Wales.

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